Some notable features of Tidio are

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There’s a reason why Tidio is listed among the top 10 WordPress chat plugins, and that’s due to its enviable list of powerful features, such as its simple website and email integration.

A chat window from "Whisker Bag" offering a 10% promo code for new visitors, with a scenic mountain background.
Lead generation is also made easy with Tidio’s simple and free chatbot plugin, which helps improve customer support.

Tidio is very easy to use, even for first-time visitors, thanks to its intuitive and clear interface.

The simplicity it displays belies the great depth of functionality of this live chat app and its industry-standard software system, which allows for easy integration with mobile software on Android and iOS platforms.

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Email Integration
Shared team inbox
Multi-channel capability
Visitor Preview
Instagram Integration
Pricing: Starting at $39/month

4. Live Chat
When you're looking for an exceptional customer experience, look no further than Livechat. Its wide range of features allows you to solve customer issues and anticipate their questions faster than ever before.

A graphic showing various communication channels like Email, WhatsApp, and SMS, alongside a list of contacts on the right.
This will save you a lot of time in the long run and will also help you build a great reputation for efficiency and competence.

One of our favorite features is message preview, which lets you see what your customer is typing in real time.

This allows you to develop a sense of what type of help the customer might be looking for and start crafting a great response that you can have ready by the time the customer hits send.

Here are some of the great features Livechat has to offer:

Message Preview
Excellent customer engagement
Customizing the chat widget
Top-level security encryption
Pricing: Starting at $16/month

5. Crunch Help
HelpCrunch is ideal for businesses that want to save a lot of valuable time and resources by bringing all their customer support tools under one roof.

A chat widget interface showscasing customization options, agent avatars, and automated greetings for user interaction.
No need to constantly switch between apps because you need a WordPress messaging plugin, then go back to the other app looking for a Shopify chat plugin. HelpCrunch brings it all to your fingertips.

One way to really impress customers is to offer them support before the problem even arises, thanks to HelpCrunch’s proactive chat messages, which provide the support team with detailed customer information.

On top of all this, HelpCrunch also offers these great features:

Customer Satisfaction Feedback
Knowledge Base Integration
Facebook Compatibility
Customizable pop-ups
Pricing: Starts at $12/month

6. Zendesk Chat
This amazing live chat app is designed to meet the needs of your vietnam news latter customers in every way and give your team the best chance of success, thus benefiting your business reputation.

A woman with glasses is using a mobile device, engaging in a chat interface about flower bouquets. Text promotes customer messaging services.
Zendesk’s fully customizable and seamlessly integrated platform lets you give your customers what they really want: instant connectivity, anytime, anywhere.

The built-in help center allows customers to take matters into their own hands where possible and help themselves with some of the minor issues that don’t really require any support staff.

This leaves your team free to address other, more pressing concerns.

Zendesk also offers:

Custom and automated AI bots
Easy to use platform interface
Free Trial Version
Innovative collaboration tools
Agent Workspace Management
Pricing: Starting at $19/month

7. Chat with Hubspot
Sometimes customers use different platforms to communicate the same problem, and that’s where Hubspot comes out on top.

Using this app, you can gather all the emails, call logs and live chats facing the same issue from a customer.

Screenshot of an inbox interface showing targeted messages for chat, with options to edit appearance and create new messages.
This means you don’t have to review the same details again because Hubspot keeps you updated.