The time has come to show you how to connect OpenAI to WhatsApp through Callbell, we will show you step by step so that your business can integrate this incredible tool into your customer service.
NOTE: Please note that to connect ChatGPT to WhatsApp , you need to create a Callbell account first , if you haven't done so yet, you can click here.
1) We connect to our Callbell account by clicking here.
2) We go to the Chatbot module and click on New Bot.
3) In the box that appears, choose Empty in the template and output viber database channel, choose WhatsApp.
4) Once we have entered the chatbot, it is time to connect it to ChatGPT. First, let's go to our OpenAI account in the API section by clicking here.
5) In the OpenAI API Key section, click the Create Secret API Key button.
6) Fill in the name and project field and click create secret key.
7) The API code is then provided to us, which we will copy and paste into a document as a backup. Keep in mind that this is the only time you will be able to access the API code, so we recommend saving it in a safe place.
8) After obtaining the OpenAI API key, we will go back to our chatbot and click on the variable creation icon, which is located in the lower left corner and is represented by (x).
9) In the box that appears, we will give a name to our variable, which can be any name, and in the variable type field we select string.
10) Finally, in the set initial value field (optional), we will paste the API that we copied from OpenAI and that's it.
This way, whenever our chatbot is configured with this variable, users will receive a response from ChatGPT, but remember to provide as specific a message as possible and test to make sure your chatbot for WhatsApp with ChatGPT works properly.
Benefits of having OpenAI with Callbell in your company
The benefits of using OpenAI with Callbell to serve customers on WhatsApp are many and each of them helps you improve an important aspect of your business when it comes to communication, however, this time we are going to share with you the main benefits of OpenAI connected to WhatsApp via Callbell.
1) Intelligent automation.
2) Automatically answer complicated questions.
3) Quick and easy connection.
4) A more personalized and pleasant service.
5) You can create different types of AI depending on the target type.
Conclusion
As you can see, the benefits of using OpenAI's artificial intelligence through Callbell are endless, this way you will have an assistant that will respond to everything your client asks and that will work for you 24 hours a day, 7 days a week without any possibility of failure.
The most interesting thing is that AI will be able to answer all your customers' questions and, based on the instructions you give it, take your potential customers where you want them to go.
Remember that you need to create specific prompts for everything to work properly, which is why it's ideal to run several tests when setting up your AI chatbot.