UIS will help RosBusinessSoft CRM automate work with calls

[ashammi258]

Integration of telephony with CRM is guaranteed to solve two key business tasks: it makes sales transparent and helps to analyze requests in detail. As a result, systematic work with customer loyalty leads to sales growth.


We are pleased to announce that the RosBusinessSoft CRM system is now integrated with the UIS Virtual PBX . Its users can receive and process incoming calls in the program, as well as make outgoing calls from it in one click.

Additional functionality has been implemented specifically for sales managers:

they can make mass cold calls to customer bulgaria phone numbers bases (using the Cold Calling module);
and automatically redirect your clients' calls to their mobile while they are out of the office.
Information about all calls, including missed ones, is recorded, and recordings of all conversations can be listened to at any time, from anywhere.

Gleb Melnikov , Technical Director of RosBusinessSoft CRM: "Unlike other virtual PBXs, the UIS platform allows you to route calls between employees online, based on operational data from our CRM system. For example, you can set it up so that incoming calls are evenly distributed between all managers, depending on the % of their plan fulfillment."

Svyatoslav Vasiliev , Senior Manager for Integration Products at UIS: "The reality is that CRM and telephony can no longer exist in parallel worlds. Everyone has seen in practice how the synergy of these two systems increases business efficiency. One can only envy the clients of RosBusinessSoft CRM, because it is clear how the service cares about them and the efficiency of its services for their business."

RosBusinessSoft CRM is a universal software product for customer relationship management, comprehensive business automation, and successful development of a corporate information system. A distinctive feature of the system is the presence of a universal data exchange mechanism and the ability to independently refine the program.