A rewards program gives you the opportunity to exceed customer expectations with every interaction. These positive experiences lay a foundation for strong, emotional relationships that only improve every time they engage with your brand.
Acquire Engage Retain modelRewards program for BFCM–A graphic showing Smile’s acquire, engage, retain flow-chart model. The steps are, “1. Aquire (ads, referrals), 2. Engage (loyalty program, customer experience), 3. Retain (repeat customer, brand advocate)”.
Smile’s acquire, engage, and retain model.
Rewards are the perfect tool indiatelegram screening to target each of these community-building stages over BFCM to both improve the success of your program and deepen those all-important customer relationships. That means your program should already be up and running before the holiday season to make sure as many customers as possible can take advantage of it!
Let’s look at what you can do to make sure your program strengthens your brand community and, as a result, sets you up for success!
Discounting is only a short term win for your business. Find a solution for you and your customer with brand loyalty and a rewards program.