What you will learn in a HubSpot training with mbudo
Posted: Thu Jan 30, 2025 4:01 am
Playbooks : We will familiarize your sales team with playbooks as a working method. If you already have a Playbook outside of HubSpot, we will show you how you can transfer it to host all the information in one place.
Integrations: If you already have integrations with other tools in the HubSpot marketplace , the training will include a brief explanation of how to access these features through HubSpot .
Service Hub Training
Ticket pipeline : Building an efficient ticket management system is key to delivering good customer service and improving user experience. Learn how to design a service strategy and implement the necessary macedonia telegram number database automations to track, assign tickets, handle conversations, etc.
Surveys : Through ticket management and NPS surveys , your team will be able to gain valuable insights on how to improve their services.
Conversations (inbox, chatflows) : Organize your customer service inbox by creating chatbots for simple issues and spend time on more demanding tasks.
Services dashboards and reports : Customize your reporting panels with the most relevant reports such as the volume of incidents over time, response times, survey metrics, etc.
With training like this, you'll be a HubSpot expert in record time. If you're interested in starting your journey with HubSpot or are wondering what the steps are to start training, don't hesitate to contact us today.
Integrations: If you already have integrations with other tools in the HubSpot marketplace , the training will include a brief explanation of how to access these features through HubSpot .
Service Hub Training
Ticket pipeline : Building an efficient ticket management system is key to delivering good customer service and improving user experience. Learn how to design a service strategy and implement the necessary macedonia telegram number database automations to track, assign tickets, handle conversations, etc.
Surveys : Through ticket management and NPS surveys , your team will be able to gain valuable insights on how to improve their services.
Conversations (inbox, chatflows) : Organize your customer service inbox by creating chatbots for simple issues and spend time on more demanding tasks.
Services dashboards and reports : Customize your reporting panels with the most relevant reports such as the volume of incidents over time, response times, survey metrics, etc.
With training like this, you'll be a HubSpot expert in record time. If you're interested in starting your journey with HubSpot or are wondering what the steps are to start training, don't hesitate to contact us today.