What you will learn in a HubSpot training with mbudo

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Playbooks : We will familiarize your sales team with playbooks as a working method. If you already have a Playbook outside of HubSpot, we will show you how you can transfer it to host all the information in one place.

Integrations: If you already have integrations with other tools in the HubSpot marketplace , the training will include a brief explanation of how to access these features through HubSpot .

Service Hub Training
Ticket pipeline : Building an efficient ticket management system is key to delivering good customer service and improving user experience. Learn how to design a service strategy and implement the necessary macedonia telegram number database automations to track, assign tickets, handle conversations, etc.

Surveys : Through ticket management and NPS surveys , your team will be able to gain valuable insights on how to improve their services.

Conversations (inbox, chatflows) : Organize your customer service inbox by creating chatbots for simple issues and spend time on more demanding tasks.

Services dashboards and reports : Customize your reporting panels with the most relevant reports such as the volume of incidents over time, response times, survey metrics, etc. 

With training like this, you'll be a HubSpot expert in record time. If you're interested in starting your journey with HubSpot or are wondering what the steps are to start training, don't hesitate to contact us today.