What to offer regular guests, besides discounts, cashback and promo codes

[likhon450@]

There are thousands of bars in Moscow, so it is difficult to attract a guest to your place. In our industry, a loyalty program alone is not enough: people are surrounded by advantageous offers. That is why we try to come up with something new.
Anastasia Berdnikova
Manager of the CERNOVAR bar
? Create a Telegram channel "for your own". Post new offers there that haven't arrived in printed form from the printing house yet, invitations to secret tastings and secret promotions. Our waiters offer guests to subscribe to such a channel when they pay the bill. Many are happy to do so and send the link to their friends.

? Ask your regular guests for their opinions and share them with other laos telegram mobile phone number list visitors. We write down the items on the menu that regular customers like. For example, the phrase could be: “Our guests Svetlana and Andrey admire these ribs.” Just a sign, but people like it. They come for their favorite ribs, bring their friends, and post photos on social networks.

? Remember important facts about your guests to make them happy. Our managers and waiters know the names of our regular customers and remember their preferences. For example, Ira comes with a dog, so we immediately put a bowl of water for the pet. And Lisa has breakfast with us every Monday and sits by the window at table number five - so at the beginning of the week this place will be reserved for her, with a blanket and her favorite red pillows.

All cafes offer different bonuses to regular guests. Try our heroes' advice first, and over time you'll find ways that will work well with your customers.

Share: