Commerce shipping management platforms. Its Team Lead Sales Spain, Chema Echanove, speaks to thousands of businesses every day and admits that he has seen everything, “ from the smallest ones growing at an incredible rate, to the biggest ones falling .” He recommends two basic things: not neglecting the delivery process, from when the product is sold until the customer receives it in good condition with a good track&trace. And the need to integrate all services with clear APIs .
Another important point is the customization of eCommerce. Thinking of solutions that adapt to the specific needs of the market and not always appealing to scalability without being able to control it later. David Bolufer recommends that companies do not try to take on too much, but rather make a smaller and more feasible development because then you dominican republic business email database have the hardest part of the process, which is support and maintenance. “ People have to know what they want. It is very important to know your company’s processes ,” he clarifies.
Regarding payment platforms, Chema recommends studying the financial market of each country in which the product is sold, since payment methods fluctuate a lot . Hawkers, for example, has Amazon Pay and Google Pay, but in Portugal they use Multibanco and in Colombia they have indirect payment methods, with bank transfers. In Spain, cash on delivery is still very common , and in Germany, bank transfer is the most commonly used payment method.
Paloma hired the Aplazame tool and managed to significantly increase the average ticket , but it does not have expansion into as many markets as other companies. Therefore, the important thing is to analyze the situation of each company, find the faults and act accordingly using the best tools for this. As Paloma says, " The best companies are not the strongest, but those that adapt best to change ."