Counselling takes time and care

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Counseling is a very important time for communicating with customers to understand their requests and needs and make the most appropriate proposals.



That's why it's important to take the time to get counseling done .

Make sure your customer feels comfortable telling saint kitts and nevis email address you what they want, and avoid coming across as rushed.

It is also recommended to fill out a questionnaire in advance so that you can communicate your general requests when making a reservation or visiting the restaurant.



It is also important to check the customer's hair condition and past treatment history and then tell them what you can and cannot do.

Sometimes, it may not be possible to fulfill a customer's request. In such cases, instead of saying "we can't do it," it is essential to explain how many treatments it will take to achieve the customer's dream, as well as alternative suggestions.



3. Increase customer satisfaction with home care advice
One of the reasons customers go to a beauty salon is to learn how to care for their hair at home.

In fact, it is not uncommon for customers to go to a hair salon and have their hair nicely styled, only to be unable to style it the same way the next day, which can leave them with a negative impression of hair salons.



After the treatment, give advice on how to choose and use shampoos, treatments, and styling products that suit the customer's hair condition and hairstyle.

This will help the results you get at the salon last longer and increase your trust in the salon .



As an after-sales follow-up, we also recommend sending messages after customers visit your store.

By introducing home care methods and styling products that suit the season, customers will want to come back again.



Measures to increase repeat visits to beauty salons
Finally, we will introduce four specific measures to increase repeat visits to your hair salon.



Organize your customer list
Offer a reward
Use social media
Using the app


Other ways to increase repeat customers are explained in detail in this article, so please take a look at that as well.

How to increase repeat customers at your beauty salon: Explaining the key points to increasing repeat customers
How to increase repeat customers at your beauty salon: Explaining the key points to increasing repeat customers
It is said that acquiring repeat customers is extremely important when running a beauty salon. Increasing the number of repeat customers increases the effectiveness of attracting customers and ensures stable profits.
Let's take a look at the details of each and how to use them.