Best for advanced customer analytics

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Ringover is a solid choice for sales and customer support teams because of its AI-powered real-time analytics and smart insights . The tool doesn’t just transcribe calls, it tags and classifies them based on sentiment, keywords, and call quality.

Advanced sentiment analysis and keyword tracking help teams create conference agendas and discussion points aimed at improving customer satisfaction and engagement.

Ringover's Best Features
Analytics and reporting : Get a complete overview of your team members' activities and performance in a real-time dashboard accessible on mobile and desktop apps
Integrations : Integration with CRM, communication, storage and productivity tools switzerland whatsapp number data to streamline company workflows
Setting goals and KPIs : Set clear goals and KPIs to measure progress and set benchmarks
Limits of use
There are some issues with communication stability, and the software (desktop app) has multiple bugs
Some users have problems switching from one phone line to another
Ringover Prices
Smart: $29/month per user
Business: $54/month per user
Advanced: $64/month per user
Ringover ratings and reviews
**G2: 4.6/5 (more than 100 reviews)
Capterra: 4.6/5 (500+ reviews)
Also read : 15 Free Project Communication Plan Templates: Excel, Word, and ClickUp

10. Phonexa (Ideal for marketing teams)
Phonexa Dashboard

via Phonexa A popular RingCentral alternative, Phonexa is a multi-purpose marketing automation solution that combines call tracking, lead distribution, and analytics into one unified system .

Its Call Logic platform manages and tracks calls with detailed insights across channels such as paid search, social media, email campaigns, and offline marketing. It helps marketers gain complete visibility into call quality, conversion rates, and call duration.