When drawing up a sales department plan, you should discuss with the head and managers of the department the real possibility of increasing sales by a certain percentage: how much the average check should be increased, how much the number of calls to potential clients should increase, etc. You need to start from really achievable figures, laying them down as the basis for the KPI of the sales department employees. Read also! Motivation of sellers: types, methods, tools 2. Implementation into the process, explanation to employees Before implementing the system, it is necessary to explain to managers its necessity and importance.
Otherwise, you may encounter misunderstanding on the part of employees. Without taking into account the opinion of sales department specialists, creating a strong team and achieving goals becomes difficult philippines telegram data and sometimes impossible. When developing a strategy, it is also necessary to take into account the opinions of managers, and then implement a new work system. When hired, all employees are introduced to how their performance will be assessed, and the meaning of all the indicators used in the assessment are explained to them. 3. Control Next, it is necessary to develop a system for accounting of key indicators and control of the performance of sales department employees.
Specific key indicators (for example, the number of daily calls) will be subject to calculation and accounting to determine the components of the salary. Accordingly, a reporting system and automation of the accounting process are necessary. Special software will help make the work easier. A customer relationship management system (CRM) is suitable for the sales department, in which employees will independently record information about the work done (number of clients, calls, results of negotiations, concluded deals, etc.). When creating products, project management systems are used. How to Implement KPIs in the Sales Department If the company has an IT department, you can develop your own accounting system, for example, based on Excel.