NumeroVerde800® was designed so that you never miss a call and give you the opportunity to close sales by speaking directly with your potential customers. Calling back as soon as possible whoever called you is a sign of great attention: not doing so could cost you the sale! Maybe your potential customer was in a hurry and, in the meantime, turned to a competitor who was faster and more attentive than you. Or, you could be the one to "win" a new customer thanks to the NumeroVerde800® answering machine.
For larger companies, composed of numerous departments, NumeroVerde800® also offers the configuration of a virtual switchboard. The VERDE IVR switchboard allows you to manage employment data and sort incoming calls in less time : the caller listens to a welcome message, which you can customize; then he can choose from the available options to speak directly to the desired extension. In this way, it will not be necessary to use a resource exclusively for call sorting, allowing you to save time and better employ the resources that work for you.
Here too, you can connect the various keyboard choices to different landline, mobile or VoIP numbers. So, whoever answers choice “1” could be in Rome, whoever answers choice “2” could be in Turin, whoever answers choice “3” in Palermo, and so on.
Even if you choose not to use the GREEN IVR switchboard, you can associate personalized messages to your 800 toll-free number. You can decide to activate NumeroVerde800®, personalize it with audio messages written by you and perhaps entrust the recording to a professional speaker : in this way you can take care of and strengthen the image of your brand.
How you can analyze the data in the Control Panel
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