While there are several statistics to prove the benefits of an omnichannel ecommerce strategy, here are the top 5 we think are worth noting.
According to a study, 87% of customers believe brands should put more effort into providing a seamless omnichannel experience. Source: deckcommerce.com
Businesses with strong omnichannel engagement bangladesh telegram screening retain, on average, 89% of their customers, compared to 33% for those with weak omnichannel engagement. Source: Forbes
Customers who engage with businesses across multiple channels have a 30% higher lifetime value than those with a single channel. Source: Google
A study found that 71% of customers expect to view in-store inventory online, while 50% expect to buy online and pick up in-store. Source: IBM
On average, brands with a top-performing omnichannel engagement strategy achieve a 9.5% year-over-year increase in annual revenue. Source: Digizuite
Omnichannel ecommerce trends & examples
We got to some above, but there are so many things to consider for an omnichannel ecommerce strategy so you can offer the best customer experience. Let’s look at some of the recent trends you should consider for your business.