Increased customer satisfaction: Your customers don’t have to wait. The shipment can be picked up conveniently by showing the email at the nearest retail outlet.
Cost savings: As a business customer, you can use retail outlet routing to avoid expensive return shipments as well as costs for returns receipt, customer contact, and renewed shipments. So you can save up to 25%.
Ease of use: You simply add the service to each parcel or merchandise mail shipment. If a shipment is undeliverable, it’s automatically rerouted to the retail outlet and the recipient is notified. Only austria telegram screening then are you charged for the service.
Flexible communication: As an alternative to an email notification via DHL, you can contact your customers yourself. That way, you receive all relevant information and have an additional reason to get in touch. This can be an opportunity to reinforce customer retention or update your customer’s address.
If you’re a DHL business customer with over 200 shipments per year and you send your goods nationally as parcels or merchandise mail, you can simply add retail outlet routing to each shipment.