Here are examples of how B2B ecommerce companies use Shopware:
1. PMG sees a 52.9% increase in confirmed orders
PMG’s ecommerce store
PMG, a well-known bicycle manufacturer, approached us after their existing ecommerce platform stopped meeting their increased demands. During COVID, the interest in outdoor activities suddenly increased, and there was a huge demand for bicycles.
During the time PMG’s account managers were ivory coast telegram screening overwhelmed with dealer requests, their ecommerce portal couldn’t process the high volume of orders, organizational issues started to pop and support tickets piled up.
“Due to rapid growth, it became a challenge for us to meet the needs and demands of our dealers and adapt the workflows of our internal teams,” says PMG’s Head of ecommerce.
To provide a better experience for their dealers and streamline tasks for their internal teams, PMG decided to switch to Shopware.
They underwent the following changes:
Integrated their existing PIM and ERP systems into the new Shopware CMS. Hence, they can now view real time inventory, current and previous orders.
Switched from dealers calling ecommerce customer service to simply submitting a ticket through the portal. This reduced the clutter and number of support tickets.
Allowed account managers to easily set sales goals and credit limits for each dealer through the portal.
Read more about PMG and how they implemented our B2B ecommerce platform in the PMG case study.