The main website of the company (usually branded) can sell the product directly, but this situation is rare. As a rule, the order is made from the dealer.
The site has a phone number and a “Buy” button (although it is rather conditional, since it only allows for pre-ordering).
The dealer then orders the product from the factory or warehouse and delivers it.
Additional measurements or prepayment may be required.
After this, the final payment from the client and shipment will follow.
Then the call goes to the call center, which slovenia consumer email list necessarily has a CRM system. The electronic application goes into the system. We have developed a special system for screening and accepting electronic applications (more on that below). Calls and applications received through the website also go there.
The dealer places an order from a warehouse, factory or enterprise and responds to a call or electronic request.
After this, the end consumer receives the goods.
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A bundle of IP telephony, CRM systems and call tracking
Every dealer in the modern world has at least a store (point, office) and a website (of varying quality and level, but still there). Orders are received from the site, which are centrally stored in the system. To build such a scheme, you first need to understand the telephony. For this, we have a partner in Kompleto (telecom operator), with whom we build telephony for our clients. This system works on the basis of the maximally manageable and adequately priced Asterisk. All telephony is transferred to the IP base. We can also connect cell phones, remote offices to Asterisk, organize free call networks within Russia within the network, make call forwarding or call recordings.
What does the scheme of work on the Internet look like for companies with a dealer network?c
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