How the B2B online sales market is developing in the world

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Online trading in the B2B segment is becoming increasingly popular. This is due to the general trend towards digitalization and the growing up of the millennial generation (Y), who prefer electronic services.

Another reason is young executives in key positions in B2B companies who influence strategy.

According to DHL Express analysts , global qatar consumer email list B2B online sales could reach $20.9 trillion by 2027.

In addition, by 2025, it is expected that up to 80% of all B2B sales will be conducted through electronic platforms. This is due to the fact that digitalization is accelerating and Generation Y is getting older.

A B2B e-com strategy should be hybrid: combining platforms, personalization, analytics and integration with other channels.

Customer experience and personalization are a necessity, not a trend
Customer experience (CX) is the customer's feeling from interacting with a company: from the first "Hello!" to the final "See you soon!"