Telemarketing for ecommerce or online stores

[rabiakhatun785]

In recent years, the presence of e-commerce has increased due to the current situation with the pandemic. Many companies have opted to promote this type of business, seeing the increase in online sales, especially to have an outsourced team for customer service for online stores .

Telemarketing strategies for ecommerce
With these new business models, every company that has an online store needs to have a multi-channel call center strategy. This strategy includes the following B2B telemarketing services :

B2B lead generation : one of the missions of the finland email list call center is to publicize the company's products or services and arouse some interest. If this prospecting is done with telemarketing , a conversation can be started and we will create higher quality contacts.
Database normalization : this service is based on the qualification of databases of potential customers to improve ratios in corporate e-commerce communications .
Contact Center : The call center offers personalized service to B2B companies. It is also responsible for comprehensively managing all communications.
Help desk support : a first-class communication channel is offered to customers who need this service, which impacts the reputation of the e-commerce itself .
Advantages of telemarketing for online stores
Some of the advantages of having telemarketing services for online stores can be the following:

Specialization: having a professional team dedicated to constant communication with the client provides a high level of professionalism for your ecommerce or online store clients .
Quality: the level of quality increases, achieving a professional service that takes care of communications with your potential clients with personalized treatment.
Time saving: This type of service helps to relieve your teams of this laborious work, and gives them more time for their daily tasks.
Cost reduction: costs are reduced by contracting this external service, as you gain the possibility of resizing the service according to the specific needs of each moment.
Video: Telemarketing to generate leads


Audio: Telemarketing to generate leads


Telemarketing agency for ecommerce
We are DRV, your trusted e-commerce telemarketing agency, specialized in B2B environments. With more than 10 years of experience in this type of lead generation , database and call center services . Contact us to strengthen your customer service at all levels.