There is no functionality for automating internal business processes, but it can be expanded through integration with other services. As for WhatsApp integration, amoCRM does not have a built-in widget for integration. There are widgets that provide connectors, such as: Wazzup and Chat2Desk. Connectors offer access to WhatsApp from amoCRM to small and medium businesses. General mechanics of how connectors work: The client writes a message via WhatsApp and a deal card is created in amoCRM; Applications from each user from all channels are collected in a single chat; amoCRM managers process requests and respond to clients from the system in WhatsApp; The entire history of the WhatsApp dialogue is duplicated in amoCRM.
You will be able to analyze the client's italy phone number list past requests or objections and create a proposal that is relevant to him. The functions provided by connector integrations may vary. It is important to understand what tasks your business needs to solve using WhatsApp integration in amoCRM. Additional functions of the Wazzup service when integrating WhatsApp into amoCRM In addition to the ability to correspond with a client in WhatsApp from the amoCRM interface, the following functions will appear: General chat window with all dialogues and notifications about "unread"; Ability to navigate through a contact's deals and create a new deal from a dialogue in the general chat; Sending images, videos and documents from amoCRM to WhatsApp; Link anti-shortener amo; Distribution of new requests between managers depending on the speed of their work; Notifications for the curator - notifications about the status of your account in WhatsApp chat.
It will take about 5 minutes to integrate WhatsApp with amoCRM. published on the official Wazzup website. See also: Integration of WhatsApp with amoCRM , Working of Wazzup in amoCRM.HomeBlogArticlesWhatsApp integration with CRM WhatsApp integration with CRM December 2, 2019 7 minutes WhatsApp is the first full-fledged messenger that appeared on the market 10 years ago. The intuitive application for messaging, free calls and sending content is known to 70% of the world's population. As of January 2018, WhatsApp had 1.5 billion monthly active users. More than 60 billion messages and 700 million photos are sent via WhatsApp every day.
Instructions for integration and service setup are
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