Such dialogues are pinned at the top of the feed

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All data is synchronized in the CRM system card. Bitrix24 updates do not affect the work in conjunction with Wazzup. Dialogues will be saved even as a result of an incorrect update. How to choose an integration option With any method of integrating Bitrix24 with WhatsApp, we will install Wazzup chats . You can use them if Bitrix Open Lines fail or during service updates. For active users of Bitrix tools, we recommend implementing the messenger via open lines. If the channel's work is based on close communication with the client, then it is more appropriate to integrate Bitrix with WhatsApp using the Wazzup link. The service expands the capabilities of working with chats: it allows sending digital attachments, emoticons, voice messages.



The selected method of integrating Bitrix with indonesia phone number list WhatsApp can be replaced without any losses. Bitrix24 allows connecting several communication channels. Some of them can work through open lines, others - through the Wazzup link. Key Features of Bitrix Integration with WhatsApp Notifications about unanswered messages When integrating Bitrix with WhatsApp, the CRM interface provides two types of Wazzup chats: general and individual. Generally, all active chats are displayed. It is convenient to track requests that have remained unanswered. . They will not get lost in the general flow of chats until the manager responds to the request: answers the client or clicks the "no response required" button.



History of interactions with the client Managers communicate with the client in an individual dialogue window. The correspondence is duplicated in the contact, lead or deal card in Bitrix24. Through Wazzup chats, you can view the entire chain of interactions with the client: the history of messages, deals, assigning performers. In addition, during the correspondence, you can immediately create a deal. Media investments Integration of Bitrix with WhatsApp in conjunction with the Wazzup service allows you to send photos, videos or documents and receive them from customers. This speeds up the work of the support service, sales department and helps the client form an idea of ​​​​products and services. Also, original WhatsApp emoticons are available in Wazzup chats.