People with mental or cognitive disabilities
Posted: Sun Jan 19, 2025 4:28 am
People with intellectual or cognitive disabilities must also be taken into account. In this case, as Amazon or eBay do, it is advisable to use simple words to classify and describe products. Similarly, texts that are not literal and may cause confusion regarding their understanding should be avoided.
5 things you can do to improve accessibility in eCommerce
It must be said that accessibility in eCommerce would improve significantly if only the colors and contrasts of the screen were taken into account and it could be displayed correctly on all devices ( for example, mobile websites often require larger text that is more visible to older users). In addition, it is possible to:
Remove time limits: Or at least lengthen them. It should be noted that users with disabilities need more time to browse online.
Always add the 'skip content' option: Very useful for users chile business email database who access the Internet with screen readers to avoid content that does not interest them.
Provide transcripts of texts : In addition to subtitling videos, it is advisable to include transcripts so that people with hearing disabilities can read the video content at their own pace.
Add titles to charts – especially those whose description does not fit the alt attribute.
Do not use images for tables: Very useful for users who use screen readers.
However, it should be noted that the project to improve the accessibility of eCommerce should never be an optional concern and it is advisable to implement an accessibility policy in accordance with resources with the commitment to follow it at all times.
After all, it's no use having an amazing online store design if a high percentage of users can't use (and buy) the website comfortably.
5 things you can do to improve accessibility in eCommerce
It must be said that accessibility in eCommerce would improve significantly if only the colors and contrasts of the screen were taken into account and it could be displayed correctly on all devices ( for example, mobile websites often require larger text that is more visible to older users). In addition, it is possible to:
Remove time limits: Or at least lengthen them. It should be noted that users with disabilities need more time to browse online.
Always add the 'skip content' option: Very useful for users chile business email database who access the Internet with screen readers to avoid content that does not interest them.
Provide transcripts of texts : In addition to subtitling videos, it is advisable to include transcripts so that people with hearing disabilities can read the video content at their own pace.
Add titles to charts – especially those whose description does not fit the alt attribute.
Do not use images for tables: Very useful for users who use screen readers.
However, it should be noted that the project to improve the accessibility of eCommerce should never be an optional concern and it is advisable to implement an accessibility policy in accordance with resources with the commitment to follow it at all times.
After all, it's no use having an amazing online store design if a high percentage of users can't use (and buy) the website comfortably.