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Marketing Cloud provides tools to run targeted email

Posted: Tue Dec 24, 2024 7:12 am
by Rajumn412
3. Marketing Cloud
Salesforce Marketing Cloud enables businesses to manage and automate marketing efforts, creating personalized customer journeys.

Email and Mobile Marketing :marketing campaigns.

Customer Journey Map : With journey mapping, businesses can visualize and manage personalized marketing interactions at every touchpoint.

Marketing Automation : Automate processes like customer segmentation, campaign scheduling, and engagement tracking.

4. Trading Cloud
Salesforce Commerce Cloud provides e-commerce vp it email list capabilities for B2B and B2C businesses, integrating with other Salesforce tools for a unified customer experience.

Online Storefronts : Commerce Cloud enables businesses to create, manage, and optimize eCommerce storefronts.

Unified Commerce : The platform integrates with Salesforce CRM, enabling a seamless flow of customer data between sales, marketing, and support.

Mobile-First Experience : Commerce Cloud’s mobile-first approach ensures a seamless shopping experience across all devices.

5. Einstein AI
Salesforce Einstein AI is an artificial intelligence tool that integrates predictive analytics, machine learning, and natural language processing across all Salesforce products.

Predictive Analytics : Einstein AI helps sales and marketing teams predict customer behavior, facilitating data-driven decision making.

Smart Recommendations : AI engine provides recommendations for upselling, cross-selling, and improving customer satisfaction.