Increase your customer satisfaction score with these strategies
Posted: Sun Feb 16, 2025 5:38 am
Melanie worked hard to create a brand presence for BIOHM on social media that’s relatable and authentic. With over 50,000 followers on Instagram, their strategy focuses on easy to digest content that empowers their customers to use their products and make lifestyle changes to assist with gut health. Part of that content includes education efforts, so that people understand the importance of the products they’re using.
“We have a lot of science and it’s really hard to follow. So, it was trying to build a strategy on social to educate people at the level that they can understand. It doesn’t make sense if we’re going on there talking about all these terms, and species, and fungus levels and bacteria levels, and people are like, I don’t know what this is…So, we try to make it really relatable.”
—Melanie Corrigan, Director of Ecommerce and Marketing at BIOHM Health
Ambassador program
BIOHM built an ambassador indonesia phone number list program as part of their social media strategy, improving customer satisfaction and trust by showing real people who use BIOHM products in their daily lives. It made their business more approachable and gave customers an incentive to share the products they like with their friends and family.
“The one thing that I love the most is that it’s so genuine. The people who try our product to become ambassadors, they’re not paid to be talking about BIOHM. They’re subscribers. They’re people who get the product on a monthly basis, they truly love it.”
—Melanie Corrigan, Director of Ecommerce and Marketing at BIOHM Health
Anyone can be an ambassador for BIOHM Health; they receive a discount code to share with their followers, and are given the opportunity to make a commission from these sales. Word of mouth marketing is crucial t
“We have a lot of science and it’s really hard to follow. So, it was trying to build a strategy on social to educate people at the level that they can understand. It doesn’t make sense if we’re going on there talking about all these terms, and species, and fungus levels and bacteria levels, and people are like, I don’t know what this is…So, we try to make it really relatable.”
—Melanie Corrigan, Director of Ecommerce and Marketing at BIOHM Health
Ambassador program
BIOHM built an ambassador indonesia phone number list program as part of their social media strategy, improving customer satisfaction and trust by showing real people who use BIOHM products in their daily lives. It made their business more approachable and gave customers an incentive to share the products they like with their friends and family.
“The one thing that I love the most is that it’s so genuine. The people who try our product to become ambassadors, they’re not paid to be talking about BIOHM. They’re subscribers. They’re people who get the product on a monthly basis, they truly love it.”
—Melanie Corrigan, Director of Ecommerce and Marketing at BIOHM Health
Anyone can be an ambassador for BIOHM Health; they receive a discount code to share with their followers, and are given the opportunity to make a commission from these sales. Word of mouth marketing is crucial t