Highlights of the E-Commerce Trends and Online Payment Trends study
Posted: Tue Feb 11, 2025 6:53 am
This year's online payment trends are characterized by the retention of behaviors that consumers had developed during the pandemic. Contactless payments, BNPL solutions and new customer journeys proved to be permanent e-commerce trends in the face of increasing digital convenience.
To evaluate the most important online payment trends this year, Capterra conducted a study with 1,026 online shoppers from Germany. The complete study methodology can be found at the end of the article. Below we present 5 important e-commerce and online payment trends and give online retailers tips on what they should consider when implementing them.
40% of German online shoppers have already used Buy now, pay later (BNPL).
31% consider one-click payments in online shops to be fairly or very important.
If online shops do not offer the right payment method, they risk losing 37% of their customers.
81% of online shoppers express concern about security threats when shopping online.
1. Implement buy now, pay later services
Companies such as furniture and electronics retailers have long offered their uk telegram data customers installment plans for larger purchases. Today, paying for purchases with “buy now, pay later” plans or “BNPL” is one of the fastest growing online payment trends .
BNPL is a type of short-term financing that allows consumers to make purchases and pay at a later date. Most of the time, no interest is charged. Some companies, such as Klarna and Affirm, offer this service for purchases made at participating merchants. However, if someone does not pay the amount within the repayment period, interest is charged on the unpaid amount. Additionally, late payment fees may apply.
To evaluate the most important online payment trends this year, Capterra conducted a study with 1,026 online shoppers from Germany. The complete study methodology can be found at the end of the article. Below we present 5 important e-commerce and online payment trends and give online retailers tips on what they should consider when implementing them.
40% of German online shoppers have already used Buy now, pay later (BNPL).
31% consider one-click payments in online shops to be fairly or very important.
If online shops do not offer the right payment method, they risk losing 37% of their customers.
81% of online shoppers express concern about security threats when shopping online.
1. Implement buy now, pay later services
Companies such as furniture and electronics retailers have long offered their uk telegram data customers installment plans for larger purchases. Today, paying for purchases with “buy now, pay later” plans or “BNPL” is one of the fastest growing online payment trends .
BNPL is a type of short-term financing that allows consumers to make purchases and pay at a later date. Most of the time, no interest is charged. Some companies, such as Klarna and Affirm, offer this service for purchases made at participating merchants. However, if someone does not pay the amount within the repayment period, interest is charged on the unpaid amount. Additionally, late payment fees may apply.