11. Show customer support channels
Posted: Sun Feb 02, 2025 6:36 am
As already noted, as long as a person has doubts, he or she is likely to postpone the purchase or even give up on it altogether.
To avoid this, there is nothing better than making yourself available to answer all of your clients' questions.
Provide support channels such as online chat, support email, phone, or social media for customers to ask questions and request help if they wish.
Good customer service makes all the difference in making the customer feel confident about making the purchase, perhaps even with a larger average ticket.
12. Make use of email marketing and social media
Email marketing is an excellent weapon to increase conversion in e-commerce.
It is no coincidence that 58.7% of consumers who participated in albania phone data Content Trends said they had made a purchase motivated by an email.
In addition, social media is also very important in increasing audience engagement with the brand and boosting sales.
13. Analyze your performance with robust tools
The analysis of metrics and performance indicators cannot be ignored.
In the end, how do you know if results are improving or which strategy brings better returns without doing that monitoring?
There are very good tools on the market that allow this analysis to be done in a robust, yet simple way. Some of the main ones are:
Google Analytics ;
Mixpanel;
CrazyEgg;
KISSmetrics.
To avoid this, there is nothing better than making yourself available to answer all of your clients' questions.
Provide support channels such as online chat, support email, phone, or social media for customers to ask questions and request help if they wish.
Good customer service makes all the difference in making the customer feel confident about making the purchase, perhaps even with a larger average ticket.
12. Make use of email marketing and social media
Email marketing is an excellent weapon to increase conversion in e-commerce.
It is no coincidence that 58.7% of consumers who participated in albania phone data Content Trends said they had made a purchase motivated by an email.
In addition, social media is also very important in increasing audience engagement with the brand and boosting sales.
13. Analyze your performance with robust tools
The analysis of metrics and performance indicators cannot be ignored.
In the end, how do you know if results are improving or which strategy brings better returns without doing that monitoring?
There are very good tools on the market that allow this analysis to be done in a robust, yet simple way. Some of the main ones are:
Google Analytics ;
Mixpanel;
CrazyEgg;
KISSmetrics.