Fortunately, digital process automation offers a solution to these everyday challenges. Here are the top three processes that tech-savvy higher education teams have fully automated in the registrar.
1. Assessment of transfer credits
Managing prospective transfer students is one life insurance email list of the most difficult tasks for a registrar. It is a multi-layered process with tons of paperwork to manage. The process has earned a reputation for ambiguity. It is a complex and expensive maze, a swirling mystery akin to the “Bermuda Triangle.” A competent evaluator leaves no stone unturned, creating a multi-layered process that is difficult to scale.
In many cases, students do not know the fate of their credits until 4 to 6 weeks after they begin classes . This late news can disrupt their plans and add the unexpected cost of additional semesters.
Credit transfer process for higher education
Nearly 4 in 10 students earn transfer credits . Smart universities are using fast, seamless transfer credit automation to appeal to prospective students. Whether you’re expanding your recruiting plan through virtual learning or geographic expansion, new transcript variations are flooding your institution. Unique shapes, formats, and sizes add to the administrative workload.
With the help of automated software, you can reduce a process from several weeks to three days.
Students can submit their transcripts online, and Intelligent Document Processing (IDP) instantly extracts relevant content. Credits earned, previous institution name, titles and course codes are automatically entered into your system.
Business rules check coursework against your equivalency table for automatic matching.
When your process automation system comes across an unmatched course, it sends a review request to a department dean or faculty member.
If they miss the notice, a reminder appears in their inbox the next day.
Better yet, automated workflows keep students informed of progress, like a Postmates meal order.
2. Requests for change of grade
There are many reasons why students need to take a break from their studies. Health issues, financial difficulties, or military deployments are some of the most common reasons. This is a particularly difficult administrative task, especially when it comes to returning students who need to update their incomplete grades after completing their courses.
To initiate the grade change process, instructors notify multiple members of the cross-campus team. There are multiple levels of approval, from financial aid to department chair, before the request reaches the registrar’s office. Due to the complex and difficult-to-track nature of grade change requests, this process lends itself well to automation.