About the advantages and disadvantages ofrights structuresin CRM systems
Posted: Thu Jan 30, 2025 8:50 am
In our company blog at I have already spoken about the sense and nonsense of rights systems in general. Today I would like to specifically address the fear of taking contact and customer data with you.
The point is that a departing employee or colleague also has access to contacts with whom he does not work directly. Theoretically, he could now "take them with him", e.g. to a new company or his own, in order to use them to his advantage. The problem may be widespread, even if it czech republic telegram screening is not legally and morally right. However, completely isolating the employee cannot be the solution. In my experience, the disadvantages that would arise from such a rights system are more serious for the company and therefore counterproductive.
Collaboration only works with contact
The idea behind a CRM system like Central Station CRM is collaboration and mutual exchange. It is good for the company and increases the team spirit when you can work together on contacts and when successes, such as winning a deal, are celebrated together. We want to move away from the traditional image of the purely commission-driven sales employee who wants to take the bread and butter from his colleagues. The company should maximize the overall success of the sales team and not rely on a group of lone wolves so that each individual can achieve a particularly high closing rate. This is exactly how false incentives and a culture of elbowing are created in sales .
The point is that a departing employee or colleague also has access to contacts with whom he does not work directly. Theoretically, he could now "take them with him", e.g. to a new company or his own, in order to use them to his advantage. The problem may be widespread, even if it czech republic telegram screening is not legally and morally right. However, completely isolating the employee cannot be the solution. In my experience, the disadvantages that would arise from such a rights system are more serious for the company and therefore counterproductive.
Collaboration only works with contact
The idea behind a CRM system like Central Station CRM is collaboration and mutual exchange. It is good for the company and increases the team spirit when you can work together on contacts and when successes, such as winning a deal, are celebrated together. We want to move away from the traditional image of the purely commission-driven sales employee who wants to take the bread and butter from his colleagues. The company should maximize the overall success of the sales team and not rely on a group of lone wolves so that each individual can achieve a particularly high closing rate. This is exactly how false incentives and a culture of elbowing are created in sales .