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Where does CRM come into play?

Posted: Thu Jan 30, 2025 5:39 am
by Mitu100@
Some of the things that make it more likely that Mr. Müller will buy the car from you are immediately obvious in the example above. The discount certainly makes it easier for Mr. Müller to decide to buy now. But it is more important that he feels well looked after and personally valued as a customer. He is given the feeling that it is about him as a person. In addition, the coordinated behavior of the various employees appears bolivia telegram screening professional and well organized. Here the left knows what the right is doing. The customer also has the feeling that he is dealing with a team and not with an elbow-to-elbow salesperson who is only interested in his own commission. The sales process supported by CRM has many other effects, too.

Scaling efficient sales measures

Many of the possible precautions can be "scaled" if used correctly, meaning that the effort remains the same or similar as the number increases. Writing a newsletter is always the same work, regardless of whether it is sent to 5 or 500 people. If it is thematically adapted to different target groups , the effort increases, but the success rate increases. The additional effort must be weighed against experience.