How are orders distributed across dealer networks?
Posted: Wed Jan 29, 2025 4:34 am
All reviews are “pulled” into the CRM system we have developed – and as a result, we get a very interesting system: complaints are collected from the website, from the telephone channel, and also those found on the Internet. In the case of positive reviews, they are stored for posting on the website and social networks, but negative ones need to be handled correctly. To do this, a task is created in the CRM system, and a request number is assigned to it. After that, the business process of processing the complaint is launched.
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Let's figure out how the system works, which distributes electronic orders in a special way across the dealer network. Imagine: you have a main website, on which you spend a lot of money to slovenia consumer email list attract customers. The website does not sell, it only presents goods and services. Orders must somehow be distributed across regions, dealers and branches across Russia. Dealers have their own websites, which they can promote themselves. Dealers also receive orders through them.
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It turns out that there must be some kind of electronic system that collects orders from all regions of Russia and somehow distributes them among dealers.
What have we done in this system? When an order comes from the main or dealer site, it goes into this system and is distributed among the dealers. This can be any algorithm, for example, as we call it, "taxi" : orders simply fall into the queue, dealers select them in the order of "who managed to take them into work first."
261-20.jpg
Let's figure out how the system works, which distributes electronic orders in a special way across the dealer network. Imagine: you have a main website, on which you spend a lot of money to slovenia consumer email list attract customers. The website does not sell, it only presents goods and services. Orders must somehow be distributed across regions, dealers and branches across Russia. Dealers have their own websites, which they can promote themselves. Dealers also receive orders through them.
261-21.jpg
It turns out that there must be some kind of electronic system that collects orders from all regions of Russia and somehow distributes them among dealers.
What have we done in this system? When an order comes from the main or dealer site, it goes into this system and is distributed among the dealers. This can be any algorithm, for example, as we call it, "taxi" : orders simply fall into the queue, dealers select them in the order of "who managed to take them into work first."