Rapid development, significant results
Posted: Sun Jan 26, 2025 9:39 am
The documents are received through Microsoft Outlook, and we use Power Automate cloud connector for Office 365 to copy, for example, a particular PDF file,” says Pushpalatha. “Using Azure Data Factory, we can preprocess documents to remove noise from scanned images, rotate and sequence images, and trim unnecessary pages. The output file type depends on the Volvo Group division it will be indonesia email list sent to.” After the automation lifecycle, files are removed from storage and archived in a designated system. Volvo Group also employed Power Automate to create a data table in SharePoint detailing processing times for each document. The data was then linked to a Power BI report to track metrics such as average processing time, throughput time, and success rate of the automation. “The Azure solution gives us a lot of flexibility to innovate,” says Datta.
“Working with Microsoft and the , we reduced our timeline from a six-week proof of concept to a four-month production rollout,” says Pushpalatha. This solution, already implemented in multiple markets with more to come, aims to improve the employee experience by adding new features that enhance pre-processing and automation capabilities.
Since its launch, Volvo Group has saved 10,000 manual hours—about 850 hours per month. “The time savings are significant, and automation improves quality,” says Datta. “But for us, it’s about enhancing both employee and customer experiences by streamlining document processing.” Datta notes that employees are reporting greater job satisfaction, as they have more time to focus on innovation and tasks that utilize their specific skills.
Pushpalatha agrees, adding, “We know this directly impacts the relationships between Volvo Group divisions and customers. When employees are more satisfied with their work, it creates a better experience for everyone.
“Working with Microsoft and the , we reduced our timeline from a six-week proof of concept to a four-month production rollout,” says Pushpalatha. This solution, already implemented in multiple markets with more to come, aims to improve the employee experience by adding new features that enhance pre-processing and automation capabilities.
Since its launch, Volvo Group has saved 10,000 manual hours—about 850 hours per month. “The time savings are significant, and automation improves quality,” says Datta. “But for us, it’s about enhancing both employee and customer experiences by streamlining document processing.” Datta notes that employees are reporting greater job satisfaction, as they have more time to focus on innovation and tasks that utilize their specific skills.
Pushpalatha agrees, adding, “We know this directly impacts the relationships between Volvo Group divisions and customers. When employees are more satisfied with their work, it creates a better experience for everyone.