How to link WhatsApp with ? Step by step and benefits
Posted: Thu Jan 23, 2025 6:12 am
Digital channels such as WhatsApp and Instagram, when used as business channels, connect businesses and users so that they can acquire their products or services more easily and quickly, so that companies can achieve growth and meet their customers' expectations. Being able to have these two tools linked becomes a plus that makes the difference compared to other businesses, as it facilitates and generates omnichannel communication so that the user has everything centralized when contacting you.
Linking these two accounts will allow for more traffic on the russia mobile phone number digital channels your business has available for communicating with your customers. For example, on your Instagram account you can enable the WhatsApp contact button and the same goes for your WhatsApp account, as you can enable a preview of your Instagram profile, thus encouraging the customer to visit both channels and learn more about your brand and content.
Below, we explain step by step how to link WhatsApp with Instagram and some benefits of doing so.
How to link WhatsApp with Instagram
How to link Instagram with WhatsApp Business?
It is important that both accounts are business accounts and you have access to the WhatsApp Business and Instagram Professional applications.
Enter WhatsApp Business.
Click Settings or More options.
Then, under business tools, select Instagram .
Click Continue and the Instagram login window will open.
Enter your account details and click Login.
Confirm your account information and then click Add. Done!
Once you log back into the WhatsApp Business platform, you will find the linked Instagram account.
Benefits of linking Instagram with WhatsApp Business
Easy access for your customers to contact your business.
By logging into either of the two platforms, whether Instagram or WhatsApp, your customers will be able to access and learn more about your brand. If they log into your WhatsApp account, they will be able to see your account profile and click on the link to see more content, interact, and more. If, on the other hand, they log into Instagram, they will be able to see the WhatsApp button, which will direct them to the app and they will be able to start an easy and direct conversation with your agents.
Linking these two accounts will allow for more traffic on the russia mobile phone number digital channels your business has available for communicating with your customers. For example, on your Instagram account you can enable the WhatsApp contact button and the same goes for your WhatsApp account, as you can enable a preview of your Instagram profile, thus encouraging the customer to visit both channels and learn more about your brand and content.
Below, we explain step by step how to link WhatsApp with Instagram and some benefits of doing so.
How to link WhatsApp with Instagram
How to link Instagram with WhatsApp Business?
It is important that both accounts are business accounts and you have access to the WhatsApp Business and Instagram Professional applications.
Enter WhatsApp Business.
Click Settings or More options.
Then, under business tools, select Instagram .
Click Continue and the Instagram login window will open.
Enter your account details and click Login.
Confirm your account information and then click Add. Done!
Once you log back into the WhatsApp Business platform, you will find the linked Instagram account.
Benefits of linking Instagram with WhatsApp Business
Easy access for your customers to contact your business.
By logging into either of the two platforms, whether Instagram or WhatsApp, your customers will be able to access and learn more about your brand. If they log into your WhatsApp account, they will be able to see your account profile and click on the link to see more content, interact, and more. If, on the other hand, they log into Instagram, they will be able to see the WhatsApp button, which will direct them to the app and they will be able to start an easy and direct conversation with your agents.