How can a customer buy more from me? Probably if I help him sell more.
Speaking again from my personal experience doing Customer kuwait phone number owner Marketing, our Industrial clients needed help to promote their business and at the same time help their distributor clients, so we knew how to read it and developed our Customer Marketing program around it.
We are talking about a very mature and commodity B2B2B2C Industrial market.
I joined as a Director and the first thing I must say is that I spent no less than 60% of my time with clients in their facilities. Listening to them, understanding them (from a different perspective than sales but WITH sales) and above all helping them.