What is E-commerce?
E-commerce is also known as electronic commerce and basically means buying and selling products and services over the internet. E-commerce is a digital version of traditional store-based commerce, carried out through a website or mobile application .
E-commerce uses electronic channels to connect buyers and sellers. It works like a physical store; customers visit your e-commerce store to browse your products and make purchases. However, e-commerce involves communication between your website and the server host. E-commerce basically proceeds through the following steps;
A business lists its products and services.
A customer browses the catalogue to choose what they want and then adds it to their cart.
The customer pays for the product using south africa whatsapp number database any of the available payment options.
The business receives the order from the control panel.
If payment is made, the order is confirmed.
The order manager sends the order to the warehouse to confirm shipment.
Customer receives notification of order confirmation and other details including shipping and tracking information.
The business ships the product or provides the necessary service.
Before moving on to the golden rules, it is useful to give a general summary. There are rules that you need to consider to create a successful e-commerce site, and following these rules covers many elements, from the site's user-friendliness to its security, from its speed to its marketing strategies. A user-friendly design allows visitors to easily find the products they are looking for, which increases customer satisfaction. Similarly, having a site that is mobile-friendly appeals to the ever-increasing mobile user base and positively affects sales. Security is another critical factor; you can gain the trust of your customers by using an SSL certificate and secure payment methods.