Hubspot CRM vs Salesforce: Features and Functionalities

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Once we are clear about what to take into account when choosing a CRM platform, we will move on to the comparison between Hubspot CRM vs Salesforce, focusing on different aspects.


Ease of use and setup
Hubspot CRM has a simple and intuitive ecuador email list interface that makes it easy to use, and it also stands out for its simplicity in setting up lead tracking and other key features . On the other hand, Salesforce is very easy to use in actions related to tracking opportunities and leads .



Both options have free trial versions that allow you to test their functionalities.



Hubspot CRM is most complex during the customization process , while Salesforce has a steeper learning curve . This is because it has some outdated and less intuitive features .


Integrations with other tools
While Salesforce has more native integrations , Hubspot CRM currently offers over 500 options and continues to grow, especially since the addition of Operations Hub. Both options have an open API that allows for the development of custom integrations.


Features and customization
Among the features of Hubspot CRM, its usefulness as a business CRM stands out , as does its commitment to design and usability that guarantees a great user experience, the ease of importing large databases from other software and the possibility of adding custom fields tailored to the company.



On the other hand, Salesforce has greater possibilities for customization . However, it is a platform with an outdated design and with functionalities less focused on the user experience .


Quality of technical support
Both platforms have good technical support, although Hubspot CRM undoubtedly stands out for its 24/7 support service and tickets with email responses . Salesforce, on the other hand, has additional costs if premium support is required.